Frequently Aked Questions

1. Where are you located?

We have two convenient locations in Jasper, Alabama:
  • 4th Ave. Location: 4901 Hwy 78 E, Jasper, AL 35501
  • Knight Rd. Location: 350 Knight Rd, Jasper, AL 35504

2. What are your office hours?

Our office hours are:
  • Monday–Friday: 8:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 2:00 PM
  • Sunday: Closed

3. What are your access hours?

Customers have access to their storage units daily from 7:00 AM to 9:00 PM.

4. Do I have to commit to a long-term rental?

No. We offer flexible month-to-month rentals, allowing you to store your belongings for as short or as long as you need.

5. How can I pay my storage bill?

You can conveniently pay your bill online using a debit or credit card. Autopay options are also available—just ask your facility manager for assistance.

6. What do I need to rent a storage unit?

To rent a unit, you’ll need a valid government-issued photo ID, such as a driver’s license, state ID, or passport.

7. Are there items that cannot be stored?

Yes. For safety reasons, we do not allow the storage of:
  • Perishable food items
  • Plants or animals
  • Stolen or illegal goods
  • Flammable, hazardous, or combustible materials or liquids

8. What is climate-controlled storage?

Climate-controlled storage units maintain stable temperature and humidity levels, helping protect sensitive items from damage caused by extreme heat, cold, or moisture.